Everything you need to know about your pojok account — from signing up and making deposits via bKash or Nagad, to cricket betting, bonuses, game rules, and responsible gaming. Browse by category or search for a specific topic.
This page is your comprehensive guide to playing on pojok. We have compiled the most common questions from Bangladeshi players — covering account setup, payment methods like bKash, Nagad, and Rocket, cricket and BPL betting rules, bonus wagering, and our responsible gaming commitments. If you cannot find the answer you need below, our support team is available 24 hours a day at [email protected].
Creating a pojok account takes less than two minutes. Visit the pojok Login page, click the registration option, and fill in your username, email address, mobile number, and a secure password. You must be at least 18 years old to register. Once submitted, you will receive a confirmation and can log in immediately to make your first deposit.
pojok may request identity verification before processing your first withdrawal or if our system flags an account for review. Accepted documents include a valid Bangladesh National Identity Card (NID), passport, or birth certificate. Submitting clear, legible copies speeds up the process. Verification is typically completed within 24 hours of document submission.
To reset your pojok password, click the 'Forgot Password' link on the login page and enter your registered email address or mobile number. You will receive a reset link or verification code within a few minutes. If you do not receive it, check your spam folder or contact [email protected] with your account username for assisted recovery.
No. pojok strictly permits one account per player, per household, and per device. Opening duplicate accounts violates our Terms and Conditions and may result in the closure of all associated accounts and the forfeiture of any balances. If you have accidentally created two accounts, contact [email protected] immediately to have the duplicate closed.
To permanently close your pojok account, email [email protected] with the subject line 'Account Closure Request' and include your registered username. Any remaining balance will be returned to your verified withdrawal method before closure. If you are closing your account due to gambling concerns, our team can also set up a self-exclusion instead.
To deposit via bKash on pojok, log in to your account, navigate to the Deposit section, select bKash as your payment method, enter your desired amount, and follow the on-screen instructions to complete the transfer from your bKash app or USSD menu. bKash deposits on pojok are processed instantly, so funds appear in your account balance within seconds of a successful transaction.
Nagad deposits on pojok are processed instantly in nearly all cases. Once you complete the payment through your Nagad app or by dialling *167#, the funds are credited to your pojok balance within a few seconds. If a deposit does not appear after five minutes, contact [email protected] with your transaction ID and the amount for a quick resolution.
The minimum deposit on pojok is ৳200 BDT. This applies across all supported payment methods including bKash, Nagad, Rocket, and Upay. There is no maximum deposit limit imposed by pojok itself, though your mobile banking provider may have its own daily transaction limits that apply independently.
The minimum withdrawal amount on pojok is ৳500 BDT. Withdrawals are processed to your registered payment method — bKash, Nagad, Rocket, or Upay — and are typically completed within 1 to 4 hours during business hours. Your withdrawal method must match the method used for your most recent deposit, and your account must be fully verified before your first withdrawal is processed.
pojok does not charge any platform fees on standard deposits or withdrawals. However, your mobile financial service provider (bKash, Nagad, Rocket, or Upay) may apply their own transaction charges as per their standard fee schedule. We recommend checking with your provider if you are unsure about their applicable rates before initiating a transfer.
Withdrawal delays on pojok most commonly occur when account verification is incomplete, when the withdrawal request is submitted outside of processing hours, or when additional security checks are triggered for larger amounts. If your withdrawal has been pending for more than four hours, email [email protected] with your username and the withdrawal reference number for an update.
Yes, pojok offers betting on Bangladesh Premier League (BPL) matches along with a wide range of other cricket tournaments including the IPL, T20 World Cup, ICC events, and international series featuring the Bangladesh Tigers. You can bet on match outcomes, top batsmen, total runs, wickets, and various in-play markets during live cricket matches.
pojok's slot library includes classic three-reel slots, modern video slots, Megaways titles, jackpot slots, and themed slots from leading providers including Pragmatic Play, NetEnt, and Microgaming. You can filter by provider, volatility, or RTP percentage. All slot games on pojok are available on mobile without requiring any app download.
pojok is committed to fair play. All games on the platform use certified random number generators (RNGs) supplied by reputable third-party game studios. RTP (Return to Player) percentages are published for each game and reflect the actual long-run payout rates. pojok does not alter game outcomes and operates under a fair play certification standard.
Yes, pojok is fully optimised for mobile play and works smoothly on Android and iOS smartphones and tablets via your mobile browser — no app download is required. The platform is designed specifically for Bangladeshi mobile users on 4G and 3G connections, with fast load times and a responsive layout that adapts to any screen size.
A crash game is a fast-paced multiplier game where a curve climbs from 1x upward and can crash at any random moment. You place a bet before the round starts and must cash out before the crash occurs — the longer you wait, the higher the potential multiplier, but if the game crashes before you cash out, you lose your stake. pojok offers several crash game variants in its game lobby.
pojok offers a welcome bonus to newly registered players on their first deposit. Bonus terms — including the match percentage, maximum bonus amount in BDT, eligible games, and wagering requirements — are detailed on the promotions page and are subject to change. Always read the full bonus terms before opting in, paying close attention to the wagering multiplier and time limit.
Wagering requirements specify how many times you must bet through a bonus amount before you can withdraw winnings derived from it. For example, a ৳1,000 bonus with a 20x wagering requirement means you must place a total of ৳20,000 in qualifying bets before the bonus funds convert to withdrawable cash. On pojok, different game types may contribute differently to wagering — slots typically contribute 100%, while certain table games may contribute less.
Yes, pojok periodically offers free spins as part of welcome packages, reload promotions, and seasonal campaigns — for example, around Eid, Pohela Boishakh, or BPL season. Free spins are credited to specific slot titles and must be used within the validity period stated in the promotion. Any winnings from free spins are subject to the wagering requirements detailed in the relevant promotion's terms.
Currently, pojok's primary withdrawal channels are mobile financial services: bKash, Nagad, Rocket, and Upay. Bank transfer options for institutions such as Dutch-Bangla Bank, BRAC Bank, Islami Bank, or Sonali Bank may be available for larger amounts — contact [email protected] for the latest information on bank withdrawal eligibility for your account.
pojok uses 256-bit SSL encryption to protect all data transmitted between your device and the platform, which is the same encryption standard used by international banks. Your personal information and payment details are never stored in plain text. pojok does not share your data with unauthorised third parties, and all payment transactions are processed through verified mobile financial service channels.
pojok collects only the data necessary to operate your account and process transactions. All personal data is stored on secured servers with restricted access and protected by industry-standard encryption. pojok does not sell your personal information to third parties. For full details on what data is collected, how it is used, and your rights, please review our Privacy Policy at pojok.club/privacy-policy.
If you suspect unauthorised access to your pojok account, contact [email protected] immediately with the subject line 'Account Security Alert'. Our security team will suspend your account, review recent activity, and guide you through a secure account recovery process. In the meantime, change your password and do not share your login credentials with anyone.
To self-exclude from pojok, email [email protected] with the subject line 'Self-Exclusion Request' and specify your preferred exclusion period — 6 months, 1 year, or permanent. Our team will process the request within 24 hours, close your account, and remove you from all marketing lists. During the exclusion period, pojok will not allow you to open a new account.
Yes. pojok is strictly for adults aged 18 and above. All players must confirm they meet the minimum age requirement during registration. pojok reserves the right to request age verification documents at any time, and any account found to be held by a person under 18 will be immediately and permanently closed in accordance with our responsible gaming policy.
Browse cricket betting markets, explore hundreds of slot titles, or try your luck at live casino tables. pojok is built for Bangladesh — fast, secure, and always open. Players must be 18 years or older.